The School of Hospitality Management, IMS Unison University, Dehradun, organized an insightful workshop on 12th September 2025 focusing on Grooming Standards, Body Language, and Personality Development.
The session was led by Ms. Akansha Verma, Assistant Cluster Learning & Development Manager, IHCL Group, a seasoned professional from the hospitality industry. She emphasized the vital role of professional appearance, confident body language, and polished personality traits in building guest trust and delivering service excellence.
Through interactive discussions and real-world examples, Ms. Verma engaged students with practical insights from her extensive industry experience, leaving them both inspired and motivated.
The event concluded with a felicitation ceremony, where Ms. Verma was honored for her valuable contribution, followed by a Vote of Thanks from the Hon’ble Dean of the School of Hospitality Management, appreciating her guidance and encouragement.
The workshop proved to be a highly enriching experience, reinforcing the School’s commitment to bridging academic learning with industry expectations and preparing students for professional success.